Improve Customer Service with Employees Who Live the Brand Barbara Sanfilippo, CSP, CPAE I recently called my auto insurance company to discuss a potential claim. Keep in mind their brand promise is all about, “being easy to work with”. Well, after three attempts at getting through a maze of voicemail prompts before I got a [...]
Filed under: Barbara Sanfilippo | Tagged: Barbara Sanfilippo, capcityspeakers, customer service, speaker | Comments Off
